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At Desverto LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.desverto.com, or use our services. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
How We Use Your Information
Legal Bases for Processing
Information Sharing and Disclosure
Security of Your Information
Data Breach Notification
Data Retention
Your Data Protection Rights
GDPR Compliance
California Consumer Privacy Act (CCPA) Compliance
Cookies and Tracking Technologies
Cookie Management
Do Not Track Signals
Third-Party Links and Services
Children’s Privacy
International Data Transfers
Data Processing Agreements
Automated Decision Making
Social Media Integration
Mobile Application Privacy
Accessibility
Complaint Resolution Process
Related Policies
Changes to This Privacy Policy
Contact Us
We may collect personal information from you through various interactions with our website and services. This includes when you visit our website, register for our services, submit design requests, share Amazon store information, contact us for support, subscribe to our newsletter, or fill out forms on our website.
The personal information we collect may include your name and contact details (such as email address, phone number, and postal address), business information (including your company name and Amazon store details), payment information, communication preferences, design preferences, brand guidelines, and product information and listings.
We also collect technical information during your interactions with our website, which includes your IP address, browser type, device information, cookies, tracking data, website usage statistics, and navigation patterns and preferences. Additionally, we may collect business assets such as Amazon store URLs, product images and descriptions, brand assets, style guides, marketing materials, and product packaging designs. This comprehensive information helps us deliver tailored services that meet your specific needs.
We utilize the information we collect for several important purposes related to our service delivery. This includes creating and optimizing Amazon listing designs, developing A+ content, designing storefronts and product packaging, managing client projects and communications, and processing payments and maintaining accounts.
We also use your information to improve our services by enhancing our design offerings, personalizing your user experience, analyzing service performance, developing new features and offerings, and improving our workflow efficiency. This continuous improvement process ensures we can provide you with the highest quality design services for your Amazon presence.
Communication is central to our relationship with you, and we use your information to provide project updates, send service notifications, share marketing communications (with your consent), respond to inquiries and support requests, and deliver newsletters and updates. This ensures you stay informed about your projects and our services.
For our business operations, we use collected information to manage client relationships, analyze market trends, improve service quality, prevent fraud and abuse, and ensure compliance with applicable laws and regulations. These practices help us maintain a secure, efficient, and legally compliant service.
We process your personal information based on one or more of the following legal grounds:
Contractual Necessity: We process your information to perform our contractual obligations to you when you engage our services. This includes processing your contact details, project specifications, payment information, and design assets to deliver the services you request.
Legitimate Interests: We process your information for our legitimate business interests, which include:
Improving and developing our design services
Ensuring the security and proper functioning of our website and services
Analyzing how users interact with our services to enhance user experience
Managing our relationship with clients and providing customer support
Marketing our services to potential clients with similar needs
Protecting our legal rights and preventing fraud
Consent: We process certain types of information based on your explicit consent, such as:
Sending marketing communications and newsletters
Collecting and using sensitive personal information
Using cookies and similar tracking technologies for non-essential purposes
Using your testimonials or case studies for promotional purposes
Legal Obligation: We process your information to comply with legal obligations, including:
Maintaining financial records for tax purposes
Responding to legal requests from law enforcement or regulatory authorities
Investigating and preventing fraudulent activities
Complying with consumer protection laws
When we rely on consent for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
There are certain circumstances under which we may share your information with third parties. We may share your data with service providers that help us deliver our services, including design collaboration tools, project management platforms, payment processors, cloud storage providers, and analytics services. These partnerships enable us to provide comprehensive design services for your Amazon business.
We may also disclose your information when required to comply with legal obligations, such as court orders, legal processes, government requests, regulatory compliance requirements, or law enforcement requests. In such cases, we only share the minimum necessary information required by law.
In the event of business transfers such as a merger, acquisition, sale of company assets, or corporate restructuring, your information may be transferred as part of the transaction. We would ensure that the receiving parties continue to honor the commitments made in this Privacy Policy. During due diligence processes, we may also need to share certain information with potential business partners or acquirers.
Protecting your information is a top priority for us at Desverto. We implement robust security measures including encrypted data transmission, secure server infrastructure, regular security audits, access controls and authentication procedures, and employee training on data protection. Additionally, we maintain regular backup procedures and comprehensive incident response planning to mitigate potential risks and respond effectively to any security incidents.
Specifically, we implement the following technical and organizational security measures:
Technical Measures:
TLS/SSL encryption for all data transmissions
256-bit AES encryption for stored sensitive data
Multi-factor authentication for access to client information
Regular vulnerability scanning and penetration testing
Secure development practices and code reviews
Network firewalls and intrusion detection systems
Regular security patches and updates to all systems
Secure, redundant cloud storage with geographic distribution
Automated monitoring for suspicious activities
Organizational Measures:
Comprehensive information security policies and procedures
Regular security training for all employees
Background checks for employees with access to client data
Role-based access controls limiting data access to necessary personnel
Signed confidentiality agreements with all employees and contractors
Regular internal security audits and compliance reviews
Documented incident response procedures
Business continuity and disaster recovery planning
These security measures work together to create a multi-layered defense system designed to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. We regularly review and update these security practices to address emerging threats and vulnerabilities.
In the unlikely event of a data breach, we have established protocols to address the situation promptly and transparently. We will investigate the incident thoroughly, notify affected users within 72 hours of discovery, provide detailed information about the breach including potential impacts, implement necessary security measures to prevent future occurrences, and cooperate with authorities as required by law.
Our breach notification process includes:
Initial Assessment: Upon detecting a potential breach, our security team immediately assesses its scope, nature, and potential impact.
Containment: We take immediate steps to contain the breach and prevent further unauthorized access.
Investigation: We conduct a thorough investigation to determine what information was affected and who might be impacted.
Notification to Affected Individuals: Within 72 hours of confirming a breach affecting personal data, we will notify all affected individuals via email and/or other direct communication methods.
Notification Content: Our notifications will include:
Description of the breach
Types of data affected
Potential consequences
Measures we have taken to address the breach
Recommendations for affected individuals
Contact information for questions
Regulatory Notifications: We will notify relevant data protection authorities as required by applicable laws, including GDPR requirements for EU data subjects.
Post-Breach Review: After addressing the immediate breach, we conduct a comprehensive review of our security practices and implement necessary improvements.
Our commitment to transparency means you’ll receive timely information about what happened, what information was involved, steps we’re taking to mitigate the situation, and actions you can take to protect yourself. We understand the seriousness of data breaches and are committed to handling any such situations with the utmost care and responsibility.
We maintain clear policies regarding how long we keep your information. For active client relationships, we retain your data for the duration of our service relationship plus an additional 2 years to allow for potential service renewals or follow-up projects. Information collected for marketing purposes is retained until you opt out or withdraw consent.
We also retain certain information to comply with legal requirements, including financial records which we maintain for 7 years as required by tax and accounting regulations. Our retention policies balance your right to data minimization with our legitimate business needs and legal obligations.
Specifically, we retain different categories of data for the following periods:
Account Information:
Active accounts: For the duration of your relationship with us plus 2 years
Inactive accounts: 3 years from last login or interaction
Project Data:
Completed projects: 3 years from project completion
Design assets and deliverables: 3 years from delivery
Project communications: 2 years from project completion
Financial Records:
Payment information: 7 years (as required by tax regulations)
Invoices and transaction records: 7 years
Billing disputes and resolution documentation: 5 years
Marketing Data:
Email marketing lists: Until opt-out or consent withdrawal
Marketing preferences: Until opt-out or consent withdrawal
Website analytics data: 26 months in anonymized form
Website Usage Data:
Logs and analytics: 13 months
Cookies and session data: Varies by cookie type (see Cookie Policy section)
Upon expiration of these retention periods, we securely delete or anonymize your information. If you request deletion of your data before these periods expire, we will honor your request unless we are legally required to retain the information or have other valid grounds to retain it.
We respect and uphold your rights regarding your personal data. You have the right to access your personal data that we hold, correct any inaccurate information, request deletion of your data (where applicable), withdraw previously given consent, object to certain types of processing, request data portability, and lodge complaints with relevant data protection authorities.
Specifically, you have the right to:
Access: You can request a copy of all personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.
Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion (Right to be Forgotten): You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when there is no other legal basis for processing.
Restriction: You can request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing.
Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal data when we process it based on our legitimate interests or for direct marketing purposes.
Withdraw Consent: When our processing is based on your consent, you can withdraw that consent at any time.
Lodge Complaints: You have the right to lodge complaints with relevant data protection authorities if you believe your data protection rights have been violated.
To exercise these rights, simply contact us using the information provided in the Contact Us section of this policy. We are committed to responding to all legitimate requests in a timely manner, typically within 30 days, and will not charge fees for standard requests.
For data subject requests, we maintain the following process:
Request receipt and verification of identity
Assessment of the request and applicable rights
Response within 30 days (extended to 60 days for complex requests with notification)
Implementation of requested actions if approved
Documentation of the request and our response
For residents of the European Economic Area (EEA), United Kingdom, and Switzerland, we comply with the General Data Protection Regulation (GDPR) and equivalent local laws. Under the GDPR, we act as a data controller for the personal information we collect and process.
Data Protection Principles: We adhere to the following principles when processing personal data:
Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Accuracy
Storage limitation
Integrity and confidentiality
Accountability
Legal Bases for Processing: As outlined in our “Legal Bases for Processing” section, we process personal data based on contractual necessity, legitimate interests, consent, or legal obligations.
Data Subject Rights: As detailed in our “Your Data Protection Rights” section, we honor all GDPR-mandated rights including access, rectification, erasure, restriction of processing, data portability, and objection.
International Transfers: When transferring data outside the EEA, UK, or Switzerland, we implement appropriate safeguards such as:
European Commission’s Standard Contractual Clauses
Adequacy decisions where applicable
Binding corporate rules with partners where relevant
Additional technical and organizational measures as needed
Data Protection Officer: While not legally required to appoint a formal Data Protection Officer, we have designated a data protection team responsible for overseeing our privacy practices. They can be contacted at legal@desverto.com.
Supervisory Authority: If you are located in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
For residents of California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which provide additional privacy rights. These include the right to know what personal information we collect about you, the right to request deletion of your personal information (subject to certain exceptions), the right to opt-out of the sale or sharing of personal information (although we do not sell personal information), and the right to non-discrimination for exercising your CCPA rights.
Specifically, California residents have the following rights:
Right to Know: You can request information about:
Categories of personal information we collect
Specific pieces of personal information we collect
Categories of sources from which information is collected
Business or commercial purposes for collecting information
Categories of third parties with whom we share information
Right to Delete: You can request the deletion of personal information we have collected, subject to certain exceptions for legitimate business purposes.
Right to Opt-Out: Although we do not sell personal information as defined by the CCPA, you can opt-out of the sharing of your personal information for cross-context behavioral advertising purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, such as by denying services, charging different prices, or providing a different level of service.
Right to Limit Use of Sensitive Personal Information: You can direct us to limit the use of your sensitive personal information to only what is necessary to provide our services.
Right to Correction: You can request that we correct inaccurate personal information we maintain about you.
California residents can exercise these rights by contacting us through the methods described in our Contact Us section. We verify all requests to ensure the security of your information before fulfilling them.
For authorized agent submissions, we require written permission from the consumer and verification of both the consumer’s and agent’s identity.
Our website utilizes cookies and similar tracking technologies to enhance your browsing experience. These technologies serve various functions including providing essential website functionality, monitoring performance, improving user experience, gathering analytics and statistics, and optimizing our marketing efforts.
We use these technologies to remember your preferences, understand how you interact with our website, analyze trends, and gather demographic information about our user base as a whole. This information helps us tailor our website and services to better meet your needs and improve the overall user experience.
Specifically, we use the following types of cookies:
Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions such as page navigation, access to secure areas of the website, and remembering your preferences. These cookies do not collect information that identifies you personally and cannot be disabled through our cookie management tools, as our website cannot function properly without them.
Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve website performance and functionality.
Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these services may not function properly.
Targeting/Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Social Media Cookies: These cookies are set by social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building a profile of your interests, which may impact the content and messages you see on other websites you visit.
We also use the following tracking technologies:
Web Beacons: Small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our website and services that typically work in conjunction with cookies to identify our users and user behavior.
Local Storage Objects: Technologies such as HTML5 localStorage that provide certain features like caching data to improve performance and store content you previously accessed.
Analytics Software: Tools such as Google Analytics, which help us understand how users engage with our website, including the pages they view, how long they stay on each page, and their geographic location.
You have several options to manage or restrict how we and our partners use cookies and similar technologies for advertising and analytics purposes:
Browser Controls: Most web browsers allow you to manage cookies through their settings preferences. These settings are typically found in the “Options,” “Tools,” or “Preferences” menu of your browser. You can usually:
Delete existing cookies
Block or allow certain cookies
Set cookie preferences for different websites
Configure browser to reject all cookies
To manage cookies in your browser, follow these general steps:
Open your browser’s settings menu
Look for the privacy or security section
Find cookie or tracking controls
Select your preferred settings
Our Cookie Preference Center: We provide a cookie preference tool when you first visit our website. You can access and modify these preferences at any time by clicking on the “Cookie Settings” link in our website footer. This tool allows you to:
Accept or reject non-essential cookies
Make category-based selections
Update your preferences at any time
Opt-Out Programs:
For Google Analytics: You can install the Google Analytics Opt-out Browser Add-on (available at https://tools.google.com/dlpage/gaoptout)
For interest-based advertising: Visit the Digital Advertising Alliance (DAA) Consumer Choice Page at https://optout.aboutads.info/ or the European Interactive Digital Advertising Alliance (EDAA) at https://www.youronlinechoices.eu/
Mobile Device Controls:
iOS devices: Go to Settings > Privacy > Advertising > Limit Ad Tracking
Android devices: Go to Settings > Google > Ads > Opt out of Ads Personalization
Please note that restricting cookies may impact the functionality of our website and services. Essential cookies required for basic website functions cannot be disabled.
We respect your privacy choices and honor Do Not Track (DNT) signals from your browser. When we detect a DNT signal, we do not track your online activities, plant cookies, or use advertising technologies that would otherwise track your browsing behavior across time and websites. This commitment demonstrates our respect for your privacy preferences and gives you greater control over your online experience.
Specifically, when we detect a DNT signal:
We disable analytics tracking for your session
We do not place non-essential cookies on your device
We do not collect cross-site tracking information
We do not use your information for behavioral advertising
Please note that honoring DNT signals only affects our tracking practices. Essential cookies necessary for basic website functionality will still be used regardless of DNT settings. Additionally, third-party websites linked from our site may have different practices regarding DNT signals.
Our website may contain links to external sites including Amazon Seller Central, design resources, partner websites, social media platforms, and professional networks. While we carefully select our business partners, we are not responsible for the privacy practices or content of these third-party services.
These third-party sites may collect information about you when you visit them or interact with their content. This may include:
Your browsing activity on their platforms
Account information you provide to them
Purchase history on their platforms
Preferences and settings
They may also use cookies, web beacons, and similar technologies to collect information about your interactions with their content, even if you don’t click on their links. This data collection is subject to the third party’s own privacy policies, not ours.
We encourage you to review the privacy policies of any third-party sites you visit through links on our website, as their data practices may differ from ours. This policy applies solely to information collected by Desverto.
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete that information from our systems. We encourage parents and guardians to monitor their children’s internet usage and help enforce this policy by instructing children never to provide personal information on our website.
We take additional measures to protect children’s privacy:
We do not knowingly target marketing or advertising to children
We do not ask for or collect information regarding age from website visitors
We do not create profiles or interest segments of users known to be under 13
Our website content is directed toward business professionals
If you believe we might have collected information from a child under 13, please contact us immediately at legal@desverto.com so we can take appropriate action.
As a global service provider, we may transfer your data internationally to deliver our services efficiently. When transferring data across borders, we ensure appropriate safeguards are in place through mechanisms such as standard contractual clauses, data processing agreements, Privacy Shield certification (where applicable), and other adequate protection measures as required by applicable data protection laws.
Specifically, we employ the following safeguards:
European Commission Standard Contractual Clauses (SCCs): When transferring personal data from the EEA, UK, or Switzerland to countries that have not received an adequacy decision, we implement the Standard Contractual Clauses approved by the European Commission.
Data Processing Agreements: We enter into comprehensive data processing agreements with our service providers that process personal data on our behalf, which include provisions for international transfers.
Technical Safeguards: We implement additional technical measures including encryption, access controls, and pseudonymization where appropriate.
Transparency: We provide clear information about where your data is stored and processed.
Data Minimization: We limit the personal data transferred internationally to only what is necessary for the specified purposes.
These safeguards are designed to ensure that your data receives an equivalent level of protection regardless of where it is processed, and that your privacy rights remain protected in accordance with this policy.
We maintain formal data processing agreements with all third-party service providers who process personal data on our behalf. These agreements ensure that your personal information receives appropriate protection consistent with applicable data protection laws.
Our data processing agreements include provisions that require our service providers to:
Process personal data only according to our documented instructions
Implement appropriate technical and organizational security measures
Ensure staff confidentiality through training and contractual obligations
Delete or return all personal data after the provision of services
Submit to audits and inspections to verify compliance
Obtain our written consent before engaging sub-processors
Notify us promptly of any data breaches
Assist us in fulfilling our obligations to data subjects
Implement appropriate cross-border transfer mechanisms when applicable
These agreements help ensure that any third party processing your data on our behalf maintains the same level of data protection standards that we commit to in this privacy policy.
Desverto does not engage in fully automated decision-making processes that produce legal effects or similarly significant effects concerning you. We believe that human oversight is essential in making decisions that impact our clients.
However, we may use partially automated processes to:
Analyze design trends and preferences to improve our services
Tailor design recommendations based on your past choices
Prioritize support requests based on urgency or complexity
Analyze website usage patterns to enhance user experience
Screen for potential fraudulent activities
In all these cases:
These processes are used as tools to assist our team rather than to make final decisions
Human review and intervention are always part of our decision-making process
These processes are designed to enhance, not replace, human judgment
If we implement any significant automated decision-making in the future, we will update this privacy policy and provide you with options to:
Express your point of view
Contest the decision
Request human intervention
Our website integrates with various social media platforms to enhance your experience and allow you to share content from our site. This integration may involve:
Social Media Plugins: Our website includes plugins from platforms such as LinkedIn, Twitter, Facebook, and Instagram. When you visit a page containing such plugins, the social media provider may set cookies and collect information about your browsing behavior, even if you don’t interact with the plugin.
Share Buttons: We provide buttons that allow you to share our content on your social media accounts. Using these features may result in the collection of information about your online activities by the social media platform.
Social Login Options: We may offer the ability to log in using your social media credentials. If you choose this option, the social media platform may share certain profile information with us according to your privacy settings on that platform.
Content Embedding: We may embed content from social media platforms, which may track your interaction with that content.
For each of these integrations, the social media platform’s privacy policy governs the information they collect. We recommend reviewing the privacy policies of these platforms to understand their data practices. You can control the information shared through your privacy settings on each social media platform.
The data we receive from social media platforms is processed in accordance with this privacy policy, and you have the same rights regarding this data as you do for information collected directly by us.
Currently, Desverto does not offer mobile applications. If we develop and release mobile applications in the future, this privacy policy will be updated to address specific privacy considerations related to mobile app usage, including:
Mobile device permissions
Data collection through mobile devices
Mobile-specific identifiers
App analytics and tracking
Push notifications
Until such time, this privacy policy applies to all interactions with our services through our website and other non-mobile application channels.
We are committed to making our privacy policy accessible to all individuals, including those with disabilities. We strive to ensure that our privacy policy adheres to Web Content Accessibility Guidelines (WCAG) standards.
For users who require alternative formats of our privacy policy, we offer the following options:
Text-to-Speech: Our website supports text-to-speech functionality for screen readers.
Alternative Formats: Upon request, we can provide this privacy policy in alternative formats such as:
Plain text version
Large print version
Audio recording
Braille version (where feasible)
Simplified Version: We can provide a simplified summary of key privacy points upon request.
To request the privacy policy in an alternative format, please contact us at legal@desverto.com or call (646) 408-6156. We aim to fulfill such requests within 10 business days.
We continually work to improve the accessibility of our website and documents. If you encounter any difficulties accessing our privacy policy or have suggestions for improvement, please contact us.
We take privacy concerns seriously and are committed to resolving any complaints or disputes regarding your personal information in a fair and timely manner. If you have concerns about how we handle your personal information, please follow our structured complaint resolution process:
Initial Contact: Submit your complaint or concern to legal@desverto.com with “Privacy Concern” in the subject line. Please include:
A detailed description of your concern
Any relevant documentation or information
Your contact information
Your preferred resolution
Acknowledgment: We will acknowledge receipt of your complaint within 2 business days.
Investigation: Our privacy team will investigate your concern, reviewing relevant records and consulting with appropriate staff members as needed.
Resolution Proposal: Within 15 business days of receiving your complaint, we will provide a written response that includes:
Our findings regarding your concern
Any actions we have taken or propose to take
An explanation of our decision
Appeal Process: If you are not satisfied with our proposed resolution, you may request an internal review by our management team by responding to our proposal within 10 business days.
Final Determination: After the internal review, we will provide a final determination within 10 business days.
External Resolution: If you remain unsatisfied with our final determination, you have the right to:
Lodge a complaint with your local data protection authority (for EU/UK residents)
Contact your state attorney general’s office (for US residents)
Pursue other legal remedies available under applicable law
Throughout this process, we will treat your complaint confidentially and with respect. We will not discriminate against you for exercising your privacy rights or filing a complaint.
This Privacy Policy is part of a suite of policies that govern your relationship with Desverto. To fully understand your rights and our commitments, we recommend reviewing the following related documents:
Terms and Conditions: Our comprehensive Terms and Conditions document outlines the rules, guidelines, and legal agreements between you and Desverto when you use our website or services. It includes important information about user accounts, service provisions, and prohibitions. Available at: https://desverto.com/terms-conditions/
Terms of Service: Our Terms of Service specifically addresses the contractual relationship when engaging our design services, covering project processes, client responsibilities, and delivery expectations. Available at: www.desverto.com/service-terms
Refund Policy: Our detailed Refund Policy explains the circumstances under which refunds may be issued, the refund process, and non-refundable items. Available at: www.desverto.com/refund-policy
Cookie Policy: For more detailed information about how we use cookies and similar technologies, please review our dedicated Cookie Policy. Available at: www.desverto.com/cookie-policy
These policies work together to create a comprehensive framework for your interactions with Desverto. In case of any inconsistencies between this Privacy Policy and our other policies, this Privacy Policy will prevail with respect to matters of personal data processing and privacy.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws and regulations. When we make changes, we will update the “last updated” date at the bottom of this policy and take appropriate measures to inform you about material changes, which may include website notifications, email communications, service announcements, or account updates.
Our notification process for material changes includes:
Advance Notice: When possible, we will provide advance notice of significant changes before they take effect.
Email Notifications: For registered users, we will send an email summarizing the changes and when they become effective.
Website Banner: We will display a prominent notification on our website alerting visitors to the updated policy.
Version History: We maintain an archive of previous versions of our privacy policy, which can be requested by contacting us.
Changes will become effective on the date specified in the notification, which will be at least 30 days after the notification for material changes, unless immediate changes are required by law.
We encourage you to review this policy regularly to stay informed about our information practices and your privacy choices. Your continued use of our services after any changes to this policy constitutes your acceptance of the revised terms.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we welcome you to contact us:
Email: legal@desverto.com
Address: Desverto LLC, 5900 Balcones Drive STE 100, AUSTIN, TX 78731
Phone: (646) 408-6156
Website: www.desverto.com
Office Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
Response Time: We strive to respond to all privacy-related inquiries within 2 business days.
For urgent privacy matters, please include “URGENT PRIVACY MATTER” in your email subject line.
This Privacy Policy was last updated on February 4, 2025. By using our services, you consent to this Privacy Policy.
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