Amazon negative review removal is the process of identifying product reviews that violate Amazon’s Community Guidelines and submitting structured, evidence-backed appeals through Amazon’s official channels to have them taken down. Not every negative review qualifies, we specifically target fake reviews, competitor-planted attacks, irrelevant feedback, and abusive content that breaks Amazon’s own policies. Genuine customer feedback is never touched.
Our expert team builds legal-style appeals for every eligible 1 to 3-star review, no black-hat tactics, no templates, no risk to your account. You only pay when a review is successfully removed.
We target policy-violating reviews across all Amazon marketplaces.
Reviews from unverified buyers or accounts linked to competitor manipulation. We detect patterns, trace suspicious activity, and build evidence for removal.
Reviews about the wrong product, complaints about the shipping carrier, or feedback that has nothing to do with your actual product. These violate Amazon’s Community Guidelines and are removable.
Reviews containing hate speech, personal attacks, threats, or inappropriate language. Amazon has clear policies against these — we cite the exact guideline in every appeal.
When customers accidentally post seller-level complaints (FBA delays, packaging damage, delivery issues) as a product review. These belong in seller feedback, not on your listing.
Reviews containing links to competing products, promotional content, or clearly incentivized/paid review activity that violates Amazon’s anti-manipulation policies.
Multiple negative reviews from related accounts posted in a short timeframe — often a sign of competitor sabotage. We identify the pattern and present the evidence to Amazon.
A private label health and beauty brand had a 3.8-star rating. Our audit identified 14 policy-violating reviews. Rating recovered to 4.3 stars, conversion rate improved by 28%.
A supplements brand received 9 coordinated 1-star reviews in one week. We identified the pattern, filed evidence-based appeals, and removed 8 of 9 reviews within 14 days.
A home goods brand with 40+ ASINs had policy-violating reviews scattered across their catalog. We audited the full catalog and removed 23 reviews, improving average brand rating from 4.1 to 4.4 stars.
We analyze every 1, 2, and 3-star review on your listing to identify which ones violate Amazon’s Community Guidelines — before any payment is required.
For each eligible review, we build a complete evidence file: reviewer profile analysis, purchase verification, language analysis for policy citations, and pattern detection for coordinated attacks.
We submit precise, policy-referenced appeals through Amazon’s official channels. We monitor every case and escalate rejected appeals with refined evidence and alternative policy arguments until the review is removed or all avenues are exhausted.
One unfair review doesn’t just lower your stars — it triggers a chain reaction across your entire listing.
A drop from 4.3 to 3.8 stars can cut conversions by 20–30%. Lower conversion signals Amazon’s algorithm that your product is underperforming, your organic rank drops, forcing you to spend more on PPC to maintain visibility. Meanwhile, competitors with cleaner review profiles absorb the impressions you lost. Worse, Amazon’s AI assistant Rufus now reads and summarizes your reviews to shoppers, meaning a single fake review calling your product “low quality” can actively talk buyers out of purchasing through AI-generated answers.
Every action we take goes through Amazon’s official reporting and appeals framework. We never contact reviewers or use prohibited methods.
No upfront fees, no retainers. You only pay when a review is successfully removed from your listing.
We work across all Amazon marketplaces: US, UK, DE, CA, AU, IT, FR, ES, JP, and more.
You get a dedicated specialist who understands your brand, your niche, and your review landscape — not a ticket system.
Our Team uses AI as assistant for efficiency yet we review all the negative reviews manually as well so we dont miss any potentially removal review.
We are deliverying the same service as others, yet with much lower cost and with no setup or upfront fee.
We have a Pay Per Performance model where you pay $150 per review when it is deleted. No Setup or monthly commitment required.
es. Amazon removes reviews that violate its Community Guidelines when they are properly appealed with specific policy evidence. The key to success is identifying “binary” violations—such as shipping complaints, pricing comments, or competitor mentions—that trigger an automatic removal under Amazon’s internal rubric.
Absolutely. We operate 100% within Amazon’s Terms of Service (ToS). We never contact reviewers directly, nor do we offer incentives for review changes, as these are prohibited actions that can lead to account suspension. Every appeal is submitted through official Amazon reporting channels.
We specifically target reviews that contain the following violations:
Off-Topic Feedback: Comments about shipping, packaging, or seller service rather than the product itself.
Pricing Comments: Reviews that explicitly mention the item’s cost or financial grievances.
Competitor Promotion: Reviews that name or encourage buying from a rival brand.
Product Condition: Speculative claims that a product is “used” or “expired,” which are logistics issues.
Unhelpful Attacks: One-line emotional outbursts that provide no functional product information
While any seller can click “Report Abuse,” generic reports are almost always dismissed by automated filters. We build structured, policy-anchored appeals. We cite verbatim guidelines and provide a “Policy File” that forces an Amazon investigator to check the removal box according to their own internal manual.
No. We operate on a strictly pay-per-removal model. There are no upfront fees, no retainers, and no charges for reviews that do not pass our audit or fail to be removed by Amazon.
No. We strictly avoid all black-hat methods. Our service is 100% Amazon ToS compliant, ensuring your account’s safety is never compromised.
What we NEVER do: We never contact reviewers directly, as this is a major violation of Amazon’s Terms of Service. We do not offer refunds, replacements, or any incentives in exchange for review changes. We avoid all third-party “backdoor” tools or methods that operate outside Amazon’s official framework.
Most reviews are removed within 7–21 days from the date we submit the appeal. Some cases resolve in as little as 48 hours, while complex appeals involving escalation can take up to 30 days. During your free audit, we’ll give you a realistic timeline based on the types of violations we identify.
Yes. “Verified purchase” only means the reviewer bought the product through Amazon — it does not mean the review is immune to removal. A verified purchase review that contains shipping complaints, pricing grievances, competitor mentions, or abusive language still violates Amazon’s Community Guidelines and is fully eligible for removal.
Yes, we work with both FBA and FBM sellers across all Amazon marketplaces. The review removal process is the same regardless of your fulfillment method. In fact, FBM sellers often have more removable reviews because customers frequently confuse shipping and handling issues with product quality — those are clear policy violations.
